Frequently Asked Questions
Everything you need to know about our eco-conscious audio and sustainable sound.
What sustainable materials are used in House of Marley products?
Our products are crafted using Mindfully Sourced materials including bamboo, FSC™ certified wood, recycled aluminum, and our signature REWIND™ fabric made from reclaimed organic cotton and hemp.
Do you offer free shipping on orders?
Yes, we offer free standard shipping on all orders over $50 within the continental United States. Delivery typically takes 3-7 business days.
What is the warranty period for my headphones or speakers?
All House of Marley products come with a two-year limited warranty that covers defects in materials and workmanship from the original date of purchase.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. Please visit our Returns Portal to generate a prepaid shipping label and start the process.
How does House of Marley support global reforestation?
Through our Project Marley initiative, a portion of every purchase goes toward the planting of trees through One Tree Planted to help support global reforestation and social equity.
Are the wireless earbuds sweat-proof for workouts?
Many of our wireless models, such as the Champion and Redemption ANC, feature IPX4 or higher water and sweat resistance, making them ideal for active lifestyles.