Returns & Exchanges
At House of Marley, we want you to be completely satisfied with your audio experience. If you are not happy with your purchase, you can return your products within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and receive a return authorization.
Pack Your Gear
Securely place the item in its original eco-friendly packaging, ensuring all accessories, cables, and manuals are included to qualify for a refund.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our team receives and inspects your returned item, we will issue a credit to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing